Terms & Conditions

Your purchase is fully guaranteed when chosen and designed completely from our website. Should an error based on your choice take place (ordering the wrong size for example), we will accept the product - in new condition- for exchange. You will only be charged a small handling charge and credited the amount of your original order. Should the error be due to a custom modification at your request (making something specifically to your measurements) we will work with you to make sure you have a product that will work. Handling charges may be incurred. In general though, when you order a designer dog or break away cat collar, martingale collar, leash, harness or horse halter from Pet Wear - it is fully guaranteed for replacement - regardless of reason. Even if your pet chews up their designer dog collar or you step on the breakaway cat collar - we will replace it.